LCB-Enforcement Officers

  members
      in action

MARCH 2007

WPEA Proves Mis-conduct Claim Had No Merit

On December 15, 2006, a Liquor Control Board Liquor Enforcement Officer (LEO) received notice of a Laudermill hearing threatening discipline “up to and including dismissal.” Evidently a complaint had been filed against the officer, resulting in charges that:

  • The LEO failed to introduce ones-self as a Liquor Enforcement Officer in a timely manner.

  • The LEO’s demeanor made the complainant uncomfortable.

  • The LEO provided a false pretext for the visit, claiming there had been a complaint against the establishment for dispensing alcohol.

The notice of possible discipline also stated that the Officer had provided “false information” to the interviewing Captain during a taped investigation of the alleged incident.

WPEA Staff Rep Linda Fryant was present during the taped interview, and relying on her own notes and reviewing the transcript of the interview, was able to not only disprove the allegations but also show that the interviewer (an alleged professional) had tried to skew the facts. Fryant showed that the LEO was asked the same question five different times during the interview. And, even though the LEO had consistently answered the question the same way each time, the “professional” investigator gave a report that had nothing to do with the questions that were asked.

Fryant (who had been an investigator for the Department of Revenue for over 12 years prior to coming to WPEA), then proceeded to do her own investigation of the allegations against the LEO. She interviewed the “complainant’ and found that her words had been misconstrued or taken out of context.

At the Laudermill hearing, Fryant presented the Director of the Liquor Control Board (and other Administrators in attendance) with an easy to follow, color-coded rebuttal of the charges which refuted all of the allegations.

On February 26, 2007, the Liquor Control Board ruled that there was no misconduct on the part of the LEO. Director Pat Kohler further stated in her letter that no disciplinary action would be taken, however, suggesting that the LEO in question, who is a tall and imposing individual, take some training so the LEO could be sure they did not frighten members of the public.

Our member was quite happy with the result and has promised that, in the future, they will try to be shorter.

JANUARY 2007

LCB-LEO Members Honored for Teamwork Incentive Program

WPEA members from the Liquor Control Board Enforcement Officers unit, Kent Williams
(left), Mark Jansen (2nd from right) and Barbara Martinez shown above with Senior Agent at the Spokane Enforcement Division, Justin Nordhorn, worked together to improve the liquor licensee training. This cost saving program was submitted to the Secretary of State’s Productivity Board’s Teamwork Incentive Program and was chosen to be recognized with a monetary award to the team for their cost saving idea.

Prior to implementation, applicants were required to complete a training from an officer of the Liquor Control Board to receive a liquor license, which took anywhere from 1-3 hours (not including drive time). With the new process, applicants file a request and are sent a CD with the appropriate training that they can complete at their leisure. Once completed, the applicant submits a form to the LCB acknowledging completion.

Applicants now have more attainable information in the CD training, saving the agency over $7,000 in training handbooks, $14,000 in trainer pay, and over $6,500 in staff preparation time. This also saves the license applicants time and money by allowing them to receive training at their facility which saves them travel and work time.

 

 

March 2007

February 2007

November 2006

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